Overview
This work improved the reliability of endpoint records by combining stale-device cleanup with compliance investigation and validation of the state that remained.
Environment
Microsoft Intune and Microsoft Entra ID device records, Windows compliance state, BitLocker state, and hardware-readiness information.
Objective
Reconcile inconsistent device states and remove stale records through a controlled process that preserved evidence for review and closure.
Responsibilities
Investigated compliance issues, reconciled records, validated BitLocker and hardware readiness, and produced before-and-after evidence for the change process.
Implementation
- Identified and cleaned up stale device records.
- Investigated compliance state instead of relying on a single portal value.
- Reconciled inconsistent device information.
- Validated BitLocker and hardware readiness before closure.
Validation
Before-and-after evidence documented the targeted records, resulting state, encryption status, and hardware readiness used for approval and closure.
Outcome
Device state became easier to assess, and the cleanup closed with documented evidence rather than an unaudited deletion pass.
Technologies
Disclosure note
Operational details have been sanitized. Device names, identifiers, user associations, and before-and-after exports are not published.